What our Customers say...

Water Damage Testimonials

Awesome experience and the follow up from techs is amazing. Even have people come by and check to see I we need anything every so often!

— Mike I. in Baltimore, MD

SERVPRO was outstanding, were professional, courteous, on time and thorough; I would like to name the crew that rocks, Corey, Jessica, Cody, Antonio & Brandy! Thank you so much for putting our mind at ease.

— Sterling- Ashton-Schwab-Witzke in Baltimore, MD

Tim and SERVPRO have worked on my home several times. The work is always excellent.

— Linda S. in Baltimore, MD

So very pleased with the work done and the attitude from Ms. Chrissy and her team. They were above outstanding and explained what they were doing. Me being a senior, I was treated as royalty (smile).

— Robert K. in Baltimore, MD

On Friday all of our boxes and fixtures were returned to us. I just want to give a 5***** review to Demi. She was Totally Awesome, Focused, Organized, Helpful and Pleasant. She made an overwhelming experience actually pleasant. I would be proud to have her as part of my staff. She represented your company extremely well.

— Patsy P. in Baltimore, MD

"Chrissy and her crew were so sweet and professional. They worked quickly and took great care of my belongings. After experiencing a traumatic event like displacement, the care this team took made everything better. I am so grateful for the service and professionalism." 

— Kendyl O. in Catonsville, MD

From the time Mrs. Brandi entered my home she reassured me that everything would be alright. I was in tears with all that had happened and her kind spirit and knowledgeable ways really placed me in a secure space. I then met Mrs. Chrissy she too was very kind spirited, knowledgeable and kept me together. The entire SERVPRO Team that worked on my home was beyond excellent. Great TEAMWORK, ATTENTIVE AND VERY HELPFUL where needed and answered any and all questions I may have had. This TEAM from SERVPRO not only did an Awesome job mitigating my home but helped me stay in a comfortable space knowing just as Brandi mentioned Everything would be alright. Thanks SERVPRO TEAM for all your assistance with getting my home mitigated. Yes, I saved your number should I need assistance in the future. As a homeowner things do happen. Stay Safe and Blessed SERVPRO TEAM.

— Lynette H. in Baltimore, MD

I was a little nervous at first but my fears were quickly diminished by the thoroughness of the SERVPRO staff which included Chrissy, Brandy, Exavier, Mikey, Gabby, and Tim. Each of them demonstrated a very high level of professionalism, care and concern. I highly recommend SERVPRO to any homeowner that needs mitigation or restoration services.

— Nevada H. in Baltimore, MD

SERVPRO did an excellent job. Demi and Jodie were always on time, explained the daily plan to us and kept the house neat and clean. It was a pleasure to work with them.

— Leslie in Catonsville, MD

Great service! Very pleased! The team they sent out was very thorough and polite! Will be using them in the future.

— Samantha M. in Baltimore, MD

I highly recommend SERVPRO for their Wonderful service and clean up. My house looks great. I was really upset thinking that I wouldn't be able to even live in my house, before they came to clean everything like new!! Thank you !!

— Sophia in Baltimore, MD

I wanted to thank you and the crew that was here this week.  The speedy response to my frantic call was astounding as was the crew that was here.  Jon Myers, Quentin White and Mike Brethauer were extremely thorough, explained everything so well and did their demolition...cheerfully.  These guys obviously take pride in what they are doing while being very conscious of me as the homeowner.  I had just moved in a few weeks before and not even fully unpacked, so this pipe bursting and the damage caused came at the tail end of two months of the stress of packing one home, moving, unpacking and right at the finish line.  Literally the night before I had unpacked one of the last boxes and was starting to hang the first of the artwork.  

Because of their kindness great attitudes during the demolition of damage, I was able to calm down, start laughing and knew it was all going to be ok.  I was in good hands with SERVPRO.

— Tone W. in Catonsville, MD

The team did great work

— Cudjoe in Windsor Mill, MD

JODIE & ELVIRA A GREAT HELP-EXCELLENT WORK AND CUSTOMER SERVICE

— Andrea & Sharon in Windsor Mill, MD

Chrissy, Q, Demi and Justin did a fantastic job! Chrissy was great at explaining the entire process to me and was an overall great customer service representative. 

— Patricia in Halethorpe, MD

Eric, Brandon and Quentin were very respectful and knew their job. This was a very easy experience. 

— Rick & Judy in Catonsville, MD

Very professional, knowledgeable, willing to explain every step of the process. Willing to go beyond if required that extra to assist. Great crew with good work ethics.Great Job!! 

— Sonji in New Freedom, PA

Eric and Brandon were both professional, courteous and did an efficient, good quality job removing and remediating affected mold areas!!!

— Jodian in Halethorpe, MD

Excellent Services, will recommend others who are in need of SERVPRO services.

— Dyane in Randallstown , MD

Very professional, did a great job. Would highly recommend this crew to anyone else.

— Vincent in Owings MIlls , MD

Jon and his crew were very polite and courteous. They were informative and educational.

— Deborah in randallstown, MD

Very efficient workers, they were great. We are pleased with the result 

— Evelyn in Ellicott City, MD

Thanks for helping us thru a difficult time

— Dorothy in Windsor Mill, MD

The entire team was professional, courteous and extremely efficient. We couldn't be happier with their level of service. Thank you so much. We have already recommended them several times.

— Jennifer in Elkridge, MD

You were outstanding! Chrissy and her fellow workers did an outstanding job. It was a pleasure to work with them. 

— Esther in Pikesville, MD

I appreciate your help,i realize things could be better but circumstances made it almost impossible. 

— Ronald in Catonsville, MD

Our Local Catonsville SERVPRO team was professional, on time and addressed all of our needs and concerns. Happy about cleanup

— Brenda & Jeffrey in Baltimore, MD

Very considerate and capable staff. Eric is a good leader

— Leslie in Owings MIlls, MD

The staff provided great service

— Loloita in Gwynn Oak, MD

Jon and crew were very helpful and courteous also very polite

— Linda in Owings MIlls , MD

Jon and his crew were very friendly and courteous

— Kimberly in Pikesville , MD

Jon, Quentin Ryan, and Gary very professional. Quentin was very helpful. Very understanding

— Gail in Gwynn Oak, MD

They did a great job

— Michelle in Glen Burnie, MD

Phenomenal. Above & Beyond my expectations

— Gerlean in Windsor Mill, MD

Thanks so much for all of the hard work you and your team have done to reconstitute our home after this horrible sewage event. We are glad to have such a dedicated, professional group who could mobilize so quickly. 

— Larry in Mt. Washingon, MD

All 3 workers did a great job. Very professional and friendly. 

— Lamont in Randallstown, MD

Have any water damage or any floods. Call SERVPRO there 24 hours you won't be disappointed. Don't wait you have a problem call . They will be there to help you.

— Eric in Pasadena, MD

Professional. Great service! Did an amazing job with the water damage to our basement.

— Shelley in Laurel, MD

SERVPRO Thank you for all your help during our flood.

— Susan & Gary in Arbutus, MD

Thank you to your team for e great job! 

— Kris in Glen Burnie , MD

I want to let you know how terrific Chrissy is, she knew her stuff and was very professional. She was very kind and her kindness was so appreciated

— Francine in Owings Mills, MD

The Crew was fabulous and was wonderful with my parents.

— Don & Sue in Owings Mills , MD

I would like to say Jon, Glen and Brandon did an outstanding job working to clean up the mess made from a water leak in my home. They were very professional, polite and answered all my questions and explained everything they were going to do. This is the second time I've used your services and I would be glad to recommend your company. Thanks guys for a job well done!! 

— Carolyn in Pikesvile, MD

Thanks to Brandy and her team for showing professionalism throughout the job. You were efficient and on time. Allowed us to satisfy our client and get work completed

— Mike in Ft Washington, MD

Would definitely recommend, your crew is very good. 

— Parie in Linthicum, MD

The crew was wonderful and I loved them

— Zemira in Baltimore, MD

Excellent Service, would highly recommend the gentleman that worked in our home

— Robert in Pikesville, MD